Ensuring commitment and compliance..
The role and importance of supporting and following up the application:
The Application Support and Follow-up Department at the Saudi Standards, Metrology and Quality Organization plays a pivotal role in following up on the implementation of technical regulations and adherence to them by manufacturers and suppliers. The administration seeks to ensure the safety of the products offered in the markets and their conformity with the technical regulations and approved standard specifications in coordination with the relevant regulatory authorities. The administration also participates in the steering and technical committees to unify efforts and achieve strategic objectives within a continuous and effective coordination framework, which enhances the safety and quality of products traded in the Saudi market.
Main activities:
- Developing methodology and plans to raise awareness: Develop comprehensive methodologies and plans to increase awareness among manufacturers and suppliers about the importance of adhering to technical regulations and standard specifications. This aims to enhance the culture of quality and safety at all stages of production and supply.
- Studying the obstacles to applying technical regulations and finding solutions: Studying the challenges and obstacles facing the application of technical regulations, and working to find effective solutions to overcome them. Which helps improve compliance processes and adherence to required standards.
- Coordination and participation in oversight and awareness tours: Coordination with regulatory authorities to implement oversight and awareness tours of factories, warehouses, and points of sale. These tours aim to ensure the implementation of technical regulations and enhance awareness of the importance of compliance with them, which contributes to improving the quality and safety of products.
- Follow-up of complaints and inquiries: Follow-up of complaints and inquiries related to the application of technical regulations in coordination with the relevant regulatory authorities. These complaints are dealt with seriously and quickly to ensure their resolution and enhance the satisfaction of consumers, suppliers and manufacturers.
- Participation in awareness workshops: Participation in organizing awareness workshops related to technical regulations and standard specifications. These workshops aim to raise the awareness of manufacturers and suppliers about the requirements of technical regulations.
Benefits and effect:
- Quality assurance: By ensuring that technical regulations are implemented, ensuring that the products traded in the Saudi market meet the highest standards of quality and safety.
- Consumer protection: Compliance with technical regulations contributes to protecting consumers from the risks associated with non-conforming products, which enhances confidence in the products available in the Saudi market.
- Improve Compliance: Help improve compliance levels between manufacturers and suppliers, supporting a healthy and sustainable business environment.
- Strengthening cooperation: through coordination with various parties and participation in technical committees, and this enhances joint cooperation to achieve strategic goals.
Our commitment to quality and compliance:
The Application Support and Follow-up Department confirms the commitment of the Saudi Standards, Metrology and Quality Organization to strive to contribute to ensuring full compliance with technical regulations and standard specifications. This is through its continuous efforts to raise awareness and coordination with the concerned authorities. It also works to enhance the quality and safety of products traded in the Saudi market, which supports the Kingdom’s 2030 vision of achieving excellence and leadership in all sectors.