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Saudi Quality Certificate "HYYAK" for Beneficiary Service Centers

Service evaluation 4.2 / 5 Number of ratings: 19
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Service description

​This certificate aims to develop customer service centers in all organizations, and apply its criteria to different types of centers that provide services to beneficiaries.

Target audiance

  • Governmental entities
  • Private entities
  • Non-profit entities

Service cost

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Estimation time

​​17 Working Days​

Service requirments

  • The center must be legally licensed.
  • Appling the requirements stated in the technical regulation for HAYAK quality certificate.
  • Implementing an effective management system that ensures continuity.
  • Providing reception services (direct contact).
  • Matching the requirements in the application scope and specified activity locations in the certificate application.
  • Filling out the specified application form and attach all required documents.

Service steps

  1. Choose "Start Service" to benefit from the service.
  2. Select the desired service and submit the application.
  3. Reviewing the technical files.
  4. Audit visit.
  5. Final review.
  6. Issuing of the required certificate.

If your request was not processed on time, please contact us
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Last modified 16 Sep 2023
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Rating count: 248