SASOSASORules and regulationspublic multimediaInformation technology — Service management — Part 1: Service management system requirements

 Information technology — Service management — Part 1: Service management system requirements

  • Number

    Number

    386/1444

  • Issue date

    Issue date

    10-06-2023

  • Expiration date

    Expiration date

    10-08-2023

  • Status

    Finished

This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this document include the planning, design, transition, delivery and improvement of services to meet the service requirements and deliver value​

ISO/IEC 20000-1

Adoption

The Responsible

شخص افتراضي
Sulaiman A. AlEid
info@saso.gov.sa

Public consultations contribution


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