Kingdom of Saudi Arabia - Saudi Standards, Metrology and Quality Organization.

Official government website of the Government of the Kingdom of Saudi Arabia

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Saudi Quality Certificate "HYYAK" for Beneficiary Service Centers

This service is rated with an average of 4.2 / 5 reviews: 19

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Service description

This certificate aims to develop customer service centers in all organizations, and apply its criteria to different types of centers that provide services to beneficiaries.

Target audiance

Governmental entities
Private entities
Non-profit entities

Service cost

Estimation time

17 Working Days

Service requirments

The center must be legally licensed.
Appling the requirements stated in the technical regulation for HAYAK quality certificate.
Implementing an effective management system that ensures continuity.
Providing reception services (direct contact).
Matching the requirements in the application scope and specified activity locations in the certificate application.
Filling out the specified application form and attach all required documents.